Refund and Returns Policy

We take pride in doing whatever it takes to make sure you are satisfied with your purchase. If you are not satisfied with one of our products, please contact us at info@stonebudz.com, and we will do our best to resolve any issues.

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.

If your refund is approved, a credit will be applied to your credit card or original method of payment.  It usually takes 7 days for your issuing bank to process the refund.

Late or Missing Refunds:

If you have not received a refund yet please don’t panic and follow these steps:

• first, check your account;
• then contact your credit card company; it may take some time before your refund is officially posted.

If you have done all of this and you still have not received your refund yet, please contact us at cs@weed.com.

Sale items:

Only regular-priced items may be refunded, unfortunately, sale items cannot be refunded.

Exchanges:

We only replace items if they are defective or damaged.

Gifts:

If the item was marked as a gift when purchased and shipped directly to you, you will receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.

If the item was not marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver, and they will be updated about your return.

Send us an email with the information stated above, and we will send you our return instructions.

In most cases, you will be responsible for paying for your own shipping costs for returning your item. If you receive a refund, the cost of return shipping will be deducted from your refund.

If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We do not guarantee that we will receive your returned item.

Please do not send your purchase back to the manufacturer.